When you subscribe to any services (the “Services”) offered by Cian Technologies Inc. dba polur.net (“polur.net”), you also agree to the following acceptable use policy (“Acceptable Use Policy” or “AUP”).
Unacceptable use refers to any unlawful, illegal or inappropriate use as set out in this section. You may not use the Services or Polur.net’s technology infrastructure in any manner that constitutes an unacceptable use. Unlawful of illegal use is the creation, collection, transmission, storage or exchange of any material in violation of any applicable law or regulation. Inappropriate use includes any use or behaviour that may: (i) jeopardize Polur.net’s products, services, technology infrastructure or ability to operate; or (ii) expose Polur.net to civil liability. Unlawful, illegal or inappropriate use includes use of the Services to:
[2.1] possess, store, view, download, transmit, distribute (by any peer-to-peer service or otherwise) or traffic any materials that:
[2.1.1] include child pornography;
[2.1.2] promote, sell or otherwise disseminate adult related material, pornography or other erotic material that contains nudity or other content determined at our sole discretion as adult-related regardless of merit, including but not limited to adult thumbnail galleries and banner exchanges;
[2.1.3] infringe any person’s copyright or other intellectual property right (including unlicensed or improperly licensed applications, music, games or other materials);
[2.1.4] wilfully promote hatred against or defame any identifiable individual, group or other organization; including but not limited to promoting hate, violence, or intolerance based on race, age, gender identity, ethnicity, religion, or sexual orientation.
[2.1.5] promote or advocate human trafficking in any way as determined at our sole discretion;
[2.1.6] promote prostitution or escort services;
[2.1.7] promote gambling, casinos, gaming, sports betting, daily fantasy sports, lottery or chain letters regardless of content or origin and regardless of your citizenship or the legality of such activities within your country or jurisdiction;
[2.1.8] promote or sell illegal drugs or drug paraphernalia;
[2.1.9] advertise, advocate or operate get rich quick schemes or any high-yield interest programs (HYIP), ponzi or pyramid schemes, prime banks programs, bank debentures/bank debenture trading programs or related sites;
[2.1.10] can be used for attacking computer systems, networks or internet users and defacing websites, including but not limited to IP scanners, bruteforce programs, spam scripts, executables, mail bombers or other tools or applications;
[2.1.11] include any form of malware;
[2.1.12] make threats to a person's safety or property;
[2.1.13] interfere with the services that polur.net provides to its other customers;
[2.1.14] interfere with, disrupt or damage the servers used by polur.net to provide such services, those of polur.net's suppliers or those of polur.net's other customers;
[2.1.15] impersonate or falsely state or otherwise misrepresent your identity or affiliation with any person or entity;
[2.1.16] wilfully bypass or subvert the physical, logical or procedural safeguards such as firewalls, web-filtering software or other access controls used by anyone to gain unauthorized access to anyone's technology infrastructure or distributing computer programs designed to assist in doing so;
[2.1.17] operate file dumps / mirror scripts, anonymous or bulk SMS Gateways or fraudulent sites including but not limited to sites listed at aa419.org and escrow-fraud.com;
[2.1.18] broadcast or stream live sporting events including but not limited to UFC, NASCAR, FIFA, NFL, NHL, MLB, WWE or television; or
[2.1.19] operate cryptocurrency / bitcoin miners;
[2.2] undertake any act in violation of any applicable local, provincial, state, national or international law or regulation including any laws relating to:
[2.2.21] the export of data or software;
[2.2.22] the protection of human rights;
[2.2.23] the promotion of hatred;
[2.2.24] defamation of any legal entity or individual;
[2.2.25] criminal offences;
[2.2.26] the protection of intellectual property;
[2.2.27] the sending of commercial electronic messages without consent from the recipients; or
[2.2.28] any violation of the Canada Anti-Spam Legislation (CASL) or the United States CAN-SPAM Act of 2003;
[3.1] You may not use the Services or polur.net's technology infrastructure in any manner that interferes with or disrupts polur.net's other customers. When any of the following events occurs in relation to any hosted web site, it is considered a disruptive use, a breach of the Terms of Service and polur.net may exercise its termination rights under the Terms of Service including to interrupt, suspend or terminate the Services:
[3.1.1] generating a daily, weekly or monthly volume of network traffic that is excessive in relation to amount of network traffic typically generated by polur.net's other clients who have purchased similar hosting services
[3.1.2] generating spikes in network traffic usage that are out of proportion (in volume or frequency) to those typically generated by polur.net's other clients who have purchased similar hosting services
[3.1.3] on a daily, weekly or monthly basis, consuming CPU or other processing resources in a manner that is excessive in relation to amount of network traffic typically generated by polur.net's other clients who have purchased similar hosting services
[3.1.4] even if they do not come within (3.1.1), (3.1.2) or (3.1.3) above, running peer-to-peer applications, peer-to-peer file sharing, proxy servers, bit torrent, online gaming servers, proxy server network, interactive relay chat (IRC), interactive chat applications, membership or community sites, file sharing, video sharing, photo sharing or other resource intensive services or applications
[3.1.5] using the storage provided by the Services to store materials unrelated to or unnecessary for the operation of the web site for which the Hosting Services were purchased (for example, using the Services' allocated storage for data warehousing, photo backups, archives, storage of large individual files exceeding 1GB in size, backups of emails accounts, backups of all or part of any computing, telecommunications or mobile device or other forms of mass data storage)
[3.1.6] the sending of any commercial electronic messages promoting the web site or otherwise directing attention to the web site to any recipient without the recipient's consent
[3.1.7] the sending of bulk spam or bulk commercial electronic messages (as defined in CASL) originating from a server located on our network or associated with a polur.net server is not tolerated. This includes any email that promotes websites hosted on a server located on the polur.net network, but which is sent from an email address not associated with a polur.net account.
Responding to and addressing copyright complaints is a time-consuming process. From time to time, polur.net scans its servers looking for file formats commonly used for unlicensed media files, such as music, images or video. If such files are detected amongst content hosted on your polur.net account, polur.net may ask you to demonstrate that they are: (i) owned or properly licensed by you; and (ii) if licensed, not being used in a manner that is inconsistent with that license. If you fail to do so for any file or, in the alternative, remove the file from polur.net's servers, it is a breach of this section and polur.net may exercise its rights of termination under the Terms of Service.
If you become aware that any person has committed, is likely to have committed or is likely to commit any act described in Section 2.1, you will promptly report it to us at firstname.lastname@example.org.
polur.net reserves the right to investigate suspected breaches of the AUP, and you agree to cooperate with polur.net when asked to assist or resolve any issues discovered during such investigation.
If you breach any provision of the AUP, it is also considered a breach the Terms of Service. polur.net in its sole discretion may suspend or revoke your access to the Services or polur.net's technology infrastructure in accordance with the Terms of Service. Breaches of the AUP may also result in you incurring criminal prosecution or civil liability.
polur.net assumes no liability for taking or not taking any action in enforcing the provisions of the AUP or the Terms of Service.
Cian Technologies Inc. dba polur.net (“polur.net”) is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with polur.net. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately. Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (Canada) and corresponding provincial privacy acts.
Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth and credit records. Information about individuals contained in the following documents is not considered personal information:
Polur.net identifies the purpose for which your personal information is collected and will be used or disclosed. If that purpose is not listed below we will do this before or at the time the information is actually being collected. You will be deemed to consent to our use of your personal information for the purpose of:
Otherwise, polur.net will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information.
Polur.net collects only the information required to provide products and services to you. Polur.net will collect personal information only by clear, fair and lawful means.
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features, products or services.
We also receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses polur.net.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser, to enable our systems to recognize your browser and to provide features such as currency preferences, geolocation, personalized greetings, and storage of items in your Shopping Cart between visits.
Polur.net does not disclose personal information to any organization or person for any reason except the following:
You are deemed to consent to disclosure of your personal information for those purposes. If your personal information is shared with third parties, those third parties are bound by appropriate agreements with Polur.net to secure and protect the confidentiality of your personal information.
Polur.net retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
You may access the personal information we have on record in order to review and amend the information, as appropriate by logging into our customer portal at my.polur.net.
We take steps to safeguard your personal information, regardless of the format in which it is held, including:
It is important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using any shared computer.
We are committed to providing you with understandable and easily available information about our policy and practices related to management of your personal information. This policy and any related information is available at all times on our website, polur.net/legal/privacy-policy.
The website located at https://polur.net (including any domain aliases and subdomains located within the domain polur.net) is operated by Cian Technologies Inc. (“polur.net” or the “Company”). These terms and conditions of service (the “Terms and Conditions”) are applicable to your access of polur.net, and to your use of the products and services offered through polur.net (the “Services”). By using any of the Services, either directly or through a reseller, you hereby acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions.
(a) Amendments. Polur.net may, in its sole discretion and for any reason, modify, supplement or amend these Terms and Conditions without any notice or liability to you or any other person, by posting revised Terms and Conditions on the polur.net website. Your continued use of the polur.net website and its products or services signifies your acceptance of any revised Terms and Conditions, so check back frequently to read the most recent version. Polur.net may choose to provide you with prior written notice if the changes significantly impact your services, but polur.net will do this solely at its own discretion and is in no way obligated to provide notice.
(a) Content. The polur.net web site, its design, all text, graphics, content, video, audio and the selection and arrangement of polur.net’s website are the property of the Company, and are protected under the copyright laws of Canada and other countries. None of the content found on polur.net may be reproduced, republished, distributed, displayed, sold, transferred, or modified without the express written permission of the Company.
(b) Trademarks. “polur.net”, “Polur”, “PolurNET” and all other related trademarks and design marks displayed on polur.net’s website (collectively, the “Trademarks”) are common law trademarks of the Company. Other trademarks and design marks appearing on this web site are trademarks of their respective owners. Nothing contained on polur.net’s website should be construed as granting, by implication or otherwise, any license or right to use any trademarks, including the Trademarks, except with the express written permission of the Company or the other party that may own the applicable trademarks.
(c) Copyright. All content included on the polur.net site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and protected by Canadian and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and protected by Canadian and international copyright laws.
(a) Eligibility. You may use the polur.net website or access and purchase any of the Services only if you have reached the age of majority where you live and you can form legally binding contracts under applicable law. You may not use the polur.net website if you live in a jurisdiction where access to or use of the polur.net website or any part of it may be illegal or prohibited. It is solely your responsibility to determine whether your use of the polur.net website is lawful, and you must comply with all applicable laws. If your registration for the Services is made on behalf of a corporation, you certify that you are a duly authorized representative of that corporation.
(b) Unauthorized Use. Unauthorized use of polur.net website and/or the content contained on polur.net may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained within the content on this web site. The use of that content on any other web site or in any environment of networked computers is prohibited. You are not permitted to engage in any resale or commercial use of polur.net or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of polur.net or its contents; any downloading or copying of account information from polur.net for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools on polur.net. Neither the polur.net website nor its content may be, in whole or in part, copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of the Company.
(c) Content. You are prohibited from contributing, posting or transmitting to this web site any infringing, unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane content or any content that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
(d) Limit Access. In its sole discretion, in addition to any other rights or remedies available to the Company and without any liability whatsoever, the Company at any time and without notice may terminate or restrict your access to any component of the polur.net website.
(a)Account Creation. If you are eligible for the Services as set out in Section 3(a), you can create an account on the polur.net website by filling in the prescribed form. The Services may be accessed only by use of your login email address (username) and password. You are solely responsible and liable for any use and misuse of your username and password and for all activities that occur under your username and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized representative of the Company. The Company recommends that you choose a password that is unique to you and not easily guessed by others. You should change your password on a regular basis, and you must log out at the end of each session.
(c) Account Maintenance and Security. You agree to use the Services and your account solely for lawful purposes and agree that you are fully responsible for all content and data on your account in accordance with the Acceptable Use Policy. You agree that you are entirely responsible for any and all activities that occur under your account associated with the Services. You agree to notify polur.net immediately of any unauthorized use of your account or of any other breach of security. You agree polur.net will not be liable for any loss that you may incur as a result of a third party else using your account access information, either with or without your knowledge. You also agree that you could be held liable for losses incurred by the Company or another party due to someone else using your account access information. The Company advises you keep your account access information in a secure location and take precautions to prevent others from gaining access and/or using your account access information. You may not, under any circumstance, compromise the security of your account associated with the Services or of the Company’s infrastructure in any way.
(d) Account Suspension. Polur.net can suspend or terminate without prior notice any accounts that do not comply with the Terms and Services in order to maintain a safe and secure environment for our clients. Polur.net will attempt to notify you in case of any suspensions or cancellations related to the Services. In some circumstances, polur.net may suspend an account without prior warning to avoid serious harm or service degradation.
(e) Account Cancellation. You may cancel the Services and your account and also prevent an automatic renewal of the Services by requesting a cancellation through myPolur at least 10 days prior to the Service’s expiry date. The cancellation request must include all the necessary details to allow polur.net to properly identify the account in question, including your full domain name and hosting account type.
(a) Courtesy Backups. For certain services, polur.net provides courtesy backups to help protect your data. However, backups can occasionally fail. Under no circumstance will polur.net be held responsible for any loss resulting from incomplete or incorrect backups even if caused by negligent acts of the Company. By using the Services, you agree to maintain your own complete backups of all data stored on polur.net’s servers at all times. No insurance, warranties or guarantees are provided for any of the data or backups stored on polur.net’s servers.
(b) No Courtesy Backups for Large Accounts. In the case of the courtesy backups we may take of your account for our SSD Shared Hosting and SSD Multi-Account plans, accounts using more than 10 Gigabytes of disk space or using more than 100,000 files may have their backup service automatically disabled in order to maintain polur.net’s sever performance. On these accounts, courtesy backups may be reactivated by freeing up additional disk space and then contacting our Support team.
(c) Additional Fees. You acknowledge and agree to pay any additional fees applicable to the Services associated with your polur.net account, as set out in the Additional Fees page.
(b) Acceptable Use Policy. You have read the Acceptable Use Policy, which are incorporated by reference into these Terms and Conditions, and you agree that the terms of the Acceptable Use Policy are reasonable.
(a) Payments. Polur.net accepts payments for the Services by Visa, Mastercard and PayPal (which includes American Express). For amount exceeding $50.00 and on special request, polur.net also accepts payments by check and for Canadian customers paying in Canadian dollars, Interac email transfer. A first payment is required prior to the activation of a service ordered on the polur.net website, and all subsequent invoices must be paid in full prior to their due date. Any overdue invoice for the Services carries an interest rate of 2%, compounded monthly (corresponding to a yearly interest rate of 26.86%). Chargebacks or bounced checks due to insufficient funds will incur additional fees of $35.00, plus taxes. Polur.net reserves the right to suspend the Services until all applicable fees, including interest and chargeback fees are settled in full.
(b) Currency. Polur.net offers prices for the Services in both United States dollars (“USD”) and Canadian dollars (“CAD”). During the checkout process, you will be able to choose the appropriate currency. If you wish to alter the currency of the Services after the initial order has been placed, please contact our billing department.
(c) Renewals. Polur.net generates renewal invoices automatically for all your active services at least 10 days prior to their expiration date. When an invoice is generated, polur.net sends you an email notification regarding the invoice and also makes the invoice available to you in myPolur. Unless otherwise requested, polur.net will attempt to charge the payment method on file approximately 3 days prior to your invoice’s due date. If you do not wish to renew a service, please submit a service cancellation request or update your auto-renewal settings through myPolur at least 10 days prior to your service’s renewal date in order to avoid being charged for its renewal.
(d) Credit Cards. By making any purchase by credit card or by adding a valid credit card to myPolur, you authorize polur.net to automatically attempt to charge this credit card for any upcoming or overdue invoices on your account, until otherwise requested. You may manage and remove your credit card information on file from myPolur at any time.
(e) Taxes. For Canadian residents, regardless of currency selection, we charge applicable sales taxes on top of the pricing shown on the polur.net website, according to your billing province as identified when you initially place an order for the Services or as updated from time to time through myPolur.
(f) Notifications. You must maintain an active email address on file with us at all times in order to receive important account information, including invoices and expiry notices. Any of the Services you subscribe for but are not paid on their due date risk being suspended, and may be irrevocably terminated permanently shortly after, at polur.net’s sole discretion. Should you wish to reactivate your services after they have been suspended or terminated, a reactivation fee may applies as set out in the Additional Fees section.
(g) Orders. The Company reserves the right to limit quantities, reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if the Company believes that customer conduct violates applicable law or is harmful to the interests of the Company.
(h) Refunds. All payments made to polur.net are non-refundable and final. Any double payments, billing errors or incorrectly billed amounts may be adjusted if you notify our billing department within 30 days of the invoice due date. Billing errors can be refunded for a maximum retroactive period of 2 months. Any refunds, if applicable, can only be issued using the same payment method for payments made by credit card or by PayPal. Payments made by check or Interac Email Transfers can only be refunded as account credit applicable for use with the Services.
(a) Customer Content. The Company enables visitors to polur.net to provide the Company with reviews, feedback by email or otherwise (“Customer Content”). If you provide Customer Content you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, delete, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that Customer Content throughout the world in any media, now known or later developed, for any purpose whatsoever, commercial or otherwise, without providing compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence, and you waive any and all moral rights in the Customer Content. You also grant the Company the right to use the name you submit with the Customer Content, if any, in connection with the Company’s rights set out in this section.
(a) No Warranties. Except as explicitly provided in these Terms and Conditions as amended from time to time, the Company and its affiliates make no representations or warranties of any kind, express or implied, regarding polur.net, the Services and/or any content, products or services provided on polur.net, all of which are provided on an “as is” and “as available” basis. The Company does not warrant the accuracy, completeness, currency, reliability or suitability of the operation of polur.net, the Services, or any of the content or data found on polur.net, and expressly disclaim all warranties and conditions in respect of the Services, polur.net, its content or data, and any products or services offered for sale on polur.net, including implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.
(b) Unavailability. The Company and its affiliates are not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications.
(c) Your Equipment. The Company and its affiliates assume no responsibility, and will not be liable for, any damages to, or any viruses affecting your computer equipment or other property on account of your access to, use of, or browsing on polur.net or the Services.
(d) Maximum Liability. If the Company and/or its affiliates should be found liable for any loss or damage which arises out of or is in any way connected with any of the functions or uses of the Services, polur.net, or its content, or any of the products or services offered on polur.net, the liability of the Company and the Third Parties will in no event exceed in the aggregate $25 CAD.
(e) Limited Liability. In no event will the Company and its affiliates be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including, but not limited to economic loss, lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with any use of the Services, polur.net or its content, the operation of this website or any failure or delay in the operation of this website (including, but not limited to the inability to use the Services or any component of polur.net for purchases), or any of the products or services offered on polur.net, even if advised of the possibility of damages.
(f) Indemnification. You will indemnify and save harmless the Company and its affiliats and their respective officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of the Services and polur.net.
(g) Force Majeure. Polur.net will make every effort to keep its web site and services operational. However, certain technical difficulties and other factors outside of its control may, from time to time, result in temporary service interruptions. You agree not to hold the Company and its affiliates liable for any of the consequences of such interruptions.
(h) Survival. The provisions of Section 9 (Liability Disclaimer) shall survive the termination of the Services and your access to polur.net.
(a) Jurisdiction. You consent and submit to the exclusive jurisdiction of the courts located in the City of Surrey and the City of Vancouver, in the Province of British Columbia, Canada, in all disputes arising out of or relating to the use of polur.net, the Services and the Terms and Conditions. This Agreement and its performance will be governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable in that Province without regard to conflict of law principles.
(b) Severability. These Terms and Conditions will be severable. In the event that any provision is determined to be unenforceable or invalid, that provision will nonetheless be enforced to the fullest extent permitted by applicable law, and that determination will not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions.
(c) Headings. The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
(d) Entire Agreement. These Terms and Conditions, together with those incorporated or referred to herein, constitute the entire agreement between the Company and you relating to the subject matter hereof, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter, and may not be amended or modified except by the Company as set out above.
(e) Electronic Communications. When you visit polur.net, use the Services or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
|Account Restoration Fee||Applicable if you want to restore your account from our backup (if available) after it has been terminated||$35|
|Downgrade Fee||Applicable if you downgrade your plan before the end of the term||$0 *no prorated refunds for downgrades|
|Late Cancellation Fee||Applicable if you cancel your account on or after the due date shown on your invoice||1 Month Fee (based on your plan)|
|Premium Phone Support||Applicable for customers who call our toll-free line for technical support||minimum $5 per call *actual amount disclosed at time of call, depends on complexity|
|Out-of-Scope Technical Support||Applicable when we provide on-demand technical support for third-party scripts, debugging, etc. that is not related to our servers or services||$20/hour *minimum 1 hour charge, billed in 15 minute increments|
|Addon Domain to Account Conversion||Applicable when you want to convert a domain contained within a shared hosting account to its own separate account||$15|
|Chargeback Fee||Applicable if you initiate a chargeback on an invoice (fee is in addition to the amount owing)||$35|
|Extra WHM Account Fee||Applicable for each WHM Account above the plan* limit (*for multi-account plans only)||$4/month per WHM account|
|Backup Restoration Fee||Applicable if you want to restore your whole account from a server backup||$15|
|Custom SSL Installation Fee||Applicable if you ask us to install a custom SSL certificate you purchased outside of polur.net||$30|
|Software Installation Fee||Applicable if you ask us to install custom software for your VPS or dedicated server||minimum $35 *depends on complexity|
|Account Transfer Fee||Applicable if you want to transfer your hosting account to a third-party||$25|
|Interest on Overdue Amounts||Applicable if you are overdue on an invoice||2% compounded monthly (equal to 26.86% per annum)|
|Space Overage||Applicable if you exceed the storage quota for your plan (SSD Shared and SSD Multi-Account only)||$0.05/MB/month|
|Bandwidth Overage||Applicable if you exceed the bandwidth quota for your plan (SSD Shared and SSD Multi-Account only)||$0.05/GB/month|